Abakaliki – Residents of Ogbaga Road in Abakaliki have decried over three months power outage in the area, and called on the Enugu Electricity Distribution Company (EEDC) to ensure restoration of power supply.
The residents who spoke separately to the News Agency of Nigeria (NAN) on Wednesday in Abakaliki, described the power outage as “disturbing and unacceptable.”
They urged the EEDC to urgently restore electricity supply to the area in order to reduce the suffering of the residents.
According to them, the power outage occurred due to the breakdown of the transformer servicing the portion of the Ogbaga Road and its environ since September.
The residents who lamented the ugly experience being encountered due to the development, said that they had made several complaints to the relevant authorities of the EEDC and regretted that the situation had remained unchanged.
Mr Emeka Ugwu, a car wash owner in the area who spoke to NAN, explained that the protracted power outage had affected his business adversely.
“The transformer serving this part of Ogbaga Road and adjoining streets broke down since September and we have lodged series of complaints with the EEDC, but nothing has been done to rectify the problem and restore supply.
“Apart from using the light for domestic purposes, some of us depend on electricity to run our businesses.
“The power generating set in my car wash cannot power the sumo used for pumping water into the overhead tank and also used for operating the water spray machine.
“Many of my customers who do not like manual wash have ceased coming due to absence of power, and this development is having negative impact on the business, ” Ugwu said.
Another resident of the area, Mrs Pauline Agu, who operates restaurant, said that she had lost most of the people that come to patronise her restaurant.
She said that her customers who complained of not being served chilled drinks had deserted her shop.
She appealed to the power distribution company to restore light to the area, saying that the over three months of power outage had become unbearable.
“The absence of power supply in our area has become unbearable and domestic and commercial activities are badly affected.
“We appeal to the EEDC to remedy the situation. Let them either repair the broken transformer or bring a new one to service the area,” Agu said.
Mrs Comfort Ofeke, a house wife residing at 40 Ogbaga Road decried the lingering absence of electricity supply, saying that the situation had subjected electricity users in the area to untold hardship.
“We have entered into the hot season and residents of the affected areas are passing through a lot of hardship due to the absence of power supply.
“We barely sleep at night due to heat; you can’t keep windows open for fear of insecurity, soup and other perishable items that should have been preserved in the refrigerator sour while others get spoilt.
“The company is still bringing energy bills for these period of months we have stayed without light; I’m begging the company to restore supply, ” Ofeke said.
Other residents who spoke to NAN including Messrs Lawrence Obiekwena, Jude Elom and Ephraim Agbo, appealed to EEDC to urgently address the transformer problem in order to restore confidence of their customers.
In his reaction, the Network Manager of Abakaliki Office of EEDC, Mr Cyprien Nwankwoegu, confirmed the development.
He said that the company was working round the clock to repay the damaged transformer and restore normal supplies.
“We are aware of the situation and we are in constant talk with representatives of the area; we appreciate their patience and understanding since the outage some three months ago.
“We have written and obtained approval from our head office in Enugu to embark on the repairs of the damaged transformer, and I can assure that in less than one month from now, normal supplies will be restored.
“We are not billing the affected customers within these months of non-supply of electricity as alleged; customers are only billed for energy used and this can be verified.
“Our commitment is to ensure that our customers get maximum satisfaction for their money through diligent and effective service delivery, “Nwankwoegu said.