AWKA – Subscribers of DSTV a pay TV service provider, in Awka, Anambra State, have said that they were being frustrated by their continued inability to follow the World Cup in their homes due to connection problems.
Some of the subscribers who spoke with the News Agency of Nigeria (NAN) in Awka on Saturday said they had not been able to renew their subscription since the beginning of the week.
Abuchi Ifesinachi said he installed his decorder on June 8 but had not watched any match in his home because there had not been connection to make the facility work.
Ifesinashi said he had to buy the services because he wanted to follow the competition in the comfort of his home.
“My brother, I am just tired with my decorder which I installed on Monday, up till now I have not sat in my house to enjoy it.
“They said I should be patient that they are working on it, but I do not know for how long,’’ he wondered.
Another resident, who identified himself as Gideon, said he had paid for the renewal of his subscription for about four days and the account had not been activated.
Gideon said he managed to watch the first two matches outside his house but returned home late, saying he could no risk being on the street at about 1:00 a.m. when some of the matches ended.
He called on the service providers to restore the network so that he could enjoy the full benefits of his money.
“I had to buy a bigger bouquet this time with more money so that I dont miss any bit of the show but I still go to beer joints to watch matches,’’ he said.
Tony Okafor, a football enthusiast, said he was afraid if he would renew the service when his current subscription ran out.,
When NAN visited one of the agents of Dstv who preferred annonimity, he confirmed that the connectivity problem had been on for some days, especially for those who wished to renew their subscription.
He said it had not only embarrassed them but affected their sales, while assuring that the company was working to have the problem fixed. (NAN)
