Speaking at the ceremony held on Friday in Abuja, the AEDC Managing Director/CEO, Ernest Mupwaya, used the opportunity to charge staff of the Company to strive towards excellence in their respective duties, while also enjoining them to ensure honesty, integrity and be“customer-centric” in line with the Company’s values.
A statement issued by AEDC’s Head of Public Relations & Media, Ahmed Shekarau, said Mupwaya reminded the Company’s staff that they cannot continue to do things the same way, and expect adifferent result.
He also reminded the employees that with the privatisation of the power sector in Nigeria, customers’ expectations from the Company were high, stressing, therefore, the need for all of them to adjust for improved service delivery.
Congratulating the Change Champions on their selection to be in the vanguard of the reform project, he, however, reminded them of the arduous tasks ahead, which he said were surmountable with commitment.
The CEO particularly noted that the ranking of AEDC by the Nigerian Electricity Regulatory Commission (NERC) as the overall best performing distribution company in Nigeria in the third quarter of last year was a sign that it (AEDC) was on its way to emerging as a world class utility in no distant future, in line with the vision of its Board of Directors, stressing that it can sustain the ranking record with greater commitment by employees.
Earlier in her welcome remarks, the Coordinator of the Change Management project in the Company, Clara Musama, announced that in the first phase of the BPR project, which commenced in April last year, 136 business processes were mapped, out of which 20 are totally new processes, which are now ready for implementation, adding that some of the processes were already being tested in the field through the field operations team.
Musama disclosed that the approved processes were arrived at after 40 workshops between April and November last year, and also announced that a new Company-wide organisational structure, which isaligned to the new processes will be implemented soon.
She commended Tetra Tech, the US based consulting firm that walked AEDC’s staff through the first phase of the project, and appealed to the Change Champions to be diligent as they take over implementation of the project in its second phase.
Highlight of the event was the decoration of executives of the unions in the Company, as well as the Change Champions by the MD/CEO, after he was decorated as Chief Change Champion by the project coordinator, Musama.