Abuja – The Abuja Electricity Distribution Company (AEDC) has called on consumers not to by-pass their meters to enable the company to serve them better.
The AEDC Regional Manager, Hawwa Kulu-Muhammad, who made the call at the Customer Consultative Forum for New Tariff in Abuja on Saturday, urged customers to pay their bills promptly.
Kulu-Muhammad said that AEDC was determined to provide all their customers with meters over the next two years.
“It is part of our corporate responsibilities; we are looking at how possible it is to cover all the customers in the franchise in the next two years …to supply them with meters.
“We expect them to be paying their bills as at when due, should not by-pass meters and as a matter of importance, should protect installations on their properties.
“The company is also expecting a better business as we give priority to our customers,’’ she said.
According to her, for a long time the company does not have cost effective tariff, but with this increase, the ‘Discos’ can be able to produce because they will be able to pay the gas suppliers.
“Then, we will have better service and the metering as well will improve.”
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On Transformers, Kulu-Muhammad said: “we are dealing in budget system; if you did not budget for a community it will be difficult for the company to give the community transformer.
“So, in most of the cases they do it on their own without getting to us, it is only when they want to energise that they come to us.
“So, it is difficult to say we do not want pay or we will pay because we do not know what went on,’’ she said.
On vandalism, she said the Federal Government had given the Nigerian Security and Civil Defence Corps the mandate to protect all the installations.
“Another aspect that could be more effective is where these installations are, the communities can as well help us.
“We have been going out sensitising our consumers on protecting the installation.
“They can call us to inform us on any person who is attempting to steal or vandalise the property and they can as well apprehend the vandals and hand them over to us.” (NAN)