According to the Guide to Charges by Banks, other financial and non-financial institutions published by the Central Bank of Nigeria, the charge will only apply to transactions that fail due to the account being unfunded.
Direct debit is an arrangement made with a bank that allows a third party to transfer money from a person’s account on agreed dates.
“In line with the Central Bank of Nigeria’s (CBN) Guide to Charges, a failed direct debit transaction resulting from an unfunded account is liable to a charge of 1% of the transaction amount or N5,000 – the higher amount is applicable,” the email read.
“While this penal charge is only applicable if a customer’s account is insufficiently funded at the time of the transaction, the qualifying amount shall be debited to customers account once it is funded.
“We, therefore, wish to advise that you ensure your account is adequately funded at all times to facilitate a successful transaction, especially if you activate any form of direct debit instruction on your account.”
A screenshot from the CBN guide
Some customers are already questioning the directive on social media.