Abuja – The First City Monument Bank (FCMB) on Thursday in Abuja held a work-based fair at the News Agency of Nigeria (NAN) Head Office to further deepen relationship with its customers.
Mr Dimeji Adeyanju, the Salaried Segment Manager, Retail Banking Division of the bank, told NAN that the essence of the fair was to bring the bank closer to the customer.
“ What we have come to do today is what we call the FCMB work-based fair; we try to bring the bank close to the customer, right in their offices and that is why it is called a work-based fair.’’
He said at the fair, the bank offered customers basic things such as convenience, instant access to finance to purchase home asset items and advisory services on loan acquisition.
On convenience, Adeyanju said the bank had provided a BVN machine to capture customers who had not been captured.
He said there was provision for mobile banking installation, account opening where account number would be issued instantly and loans to provide home assets at the fair.
“ What we have done is to partner with some vendors that sell electronics to come and display their goods and if you want anything and you have the money, you pay via the POS.
“ But for those who want to take finance, we pre-qualify them and before the end of a week, the goods will be delivered to them.
“ And for people interested in other loans, it will take a little more documentation but we can do that for you right here at the fair.
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According to Adeyanju, customers can also benefit from the banks insurance partners present at the fair.
He said as soon as the customer paid the insurance fee for their vehicle, the policy document would be given to them immediately.
“ If you want to do a life insurance policy, we can provide a wonderful insurance policy where instead of multiple payments, you make one payment and you are covered for up to 10 years.
“ The most interesting thing is that the customers can get everything here without having to follow up later,’’ he said.
Adeyanju said the bank had a savings promo running which customers required to deposit N10,000 in their account and stand the chance of winning up to N5 million.
He said that the interest rate for the banks loan was very flexible, adding that the bank could buy loans from other banks on behalf of their customers.
“ But it depends on how much the customer can afford to take because we don’t want to take more than one third of the customer’s monthly income.
According to him, the bank intends to deepen its relationship with its customers at the end of the fair and further engage them financially.
“ We want to be able to let our customers think of us whenever they think of any financial transactions such as savings, investment or other facilities.
“ But in order to benefit from all of these, one must have an account with the FCMB because it is the most reliable security,’’ Adeyanju said.(NAN)
