NCAA summons Arik Air over delay in flight

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IKEJA -The Nigerian Civil Aviation Authority (NCAA) has summoned the management Arik Air to an urgent meeting the delay more than 14 hours Flight W3 077 (FNA/BJL).

This is contained a made available to aviation correspondents on Sunday Lagos.

The read: This meeting is consequent upon several complaints received by the Directorate Consumer (DCP) the NCAA passengers, were scheduled for Arik Air’ combined to Freetown and Banjul on May 2.

“The Flight scheduled for 8.00hrs was delayed till 21: 35hrs, an announcement the flight was delayed due to operational reasons.’’

It said at stage, the NCAA’ Consumer Officers, were on hand to intervene and caused the airline to serve the passengers light refreshment.

The said when it became clear the flight would not depart at 21:35hrs, the passengers had become enraged took the Boarding Gates.

It noted that the action thereby prevented the commencement of boarding of another Arik Air Flight W3 103 to Johannesburg.

The statement also said that NCAA’ DCP officers had a hard time restoring order before Flight W3 077 (FNA/BJL) eventually departed at 23:46hrs.

“Another Arik Flight W3 792 scheduled Ibadan to was similarly delayed at Ibadan on May 3,” the statement said.

It alleged that the Arik Air officials said calls were earlier put across to all passengers on the service to inform them of the rescheduled time of departure, a claim hotly disputed by the passengers. (NAN)