Home News Osun customers decry frustration at SIM registration centres

Osun customers decry frustration at SIM registration centres


Osogbo –  Some Global System for Mobile (GSM) communication subscribers waiting to revalidate their Special Identification Module (SIM) with their service providers have expressed frustration over the exercise in Osun.
The News Agency of Nigeria (NAN) reports that the Nigerian Communication Commission (NCC) had directed service providers to revalidate the SIM registration of their subscribers.
However, subscribers who besiege the offices of the networks in Osogbo, said the exercise had been slow with many people spending hours on queues without achieving their goal.
One of the subscribers, Mrs Sade Adeyemi, said she had repeatedly gone to one of the centres to revalidate her line but without success.

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“I have been here since 5 a.m., and I am number 74 on the queue. This is how I have been coming here for the past five days without success; it is really frustrating,” Adeyemi said.
Another subscriber, who simply identified himself as Hakeem, deplored the attitude of the officials at the registration centres, and called for more proactive measures to address the issue.
According to him, the officials of the service providers at the centres were insensitive to the plights of the subscribers.
“The officials at the centres are not helping matters at all; people have been here as early as 4 a.m., yet these people will not come out until 9 a.m., to attend to us,’’ he said.
Meanwhile, one of the officials at the centre, who craved anonymity, explained that the delay in the exercise was due to some technical hitches which are being rectified. (NAN)

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