By Asowata Omosuri
Lagos – Nigerian airlines and their counterparts across the globe will converge on Dubai in the United Arab Emirate for the 6th edition of the World Passenger Symposium (WPS) scheduled from Oct. 18 to Oct. 20.
Mr Alexandre de Juniac, the Director General, International Air Transport Association (IATA) said in statement on Thursday that the conference would focus on key areas such as distribution and payments, airport processes, onboard connectivity and baggage handling.
“Meeting—or even better exceeding—customer expectations is the key to any successful business. That is challenging.
“Expectations continuously evolve to become ever more demanding in detail and personalisation.
“We also know that travellers want a simpler, more transparent shopping experience, faster and more efficient airport processes and reliable connectivity during all stages of their journey.
“Speed is of the essence. And many of the enablers lie in making even better use of data and technology,” de Juniac said.
The conference will be hosted by Emirates Airline, while more than 700 high-level delegates from across the travel value chain are expected to attend.
Edited By Adeboye Ajayi & controlled by Dele Akinsola