A report by The PUNCH has shown that after 48 hours of disconnecting MTN customers from banking channels including the Unstructured Supplementary Service Data and banking apps, commercial banks on Sunday have reconnected MTN customers to banking channels.
The blockade occurred when the telco reduced the banks’ commission from 4.5 per cent to 2.5 per cent. The banks had written MTN to revert to the old commission, otherwise, they would block MTN airtime in all their channels.
The banks, except Zenith Bank which was connected directly to MTN, subsequently blocked MTN from their banking channels, leaving millions of customers stranded as they were unable to recharge virtually.
MTN had explored alternative electronic payment platforms such as Flutterwave, Jumia Pay, OPay, Kuda, Carbon and BillsnPay for customer to recharge their phones.